Impulse is our in-house monitoring system. All Managed Servers are monitored 24*7 - 365 days by us. As soon as a problem is detected on your server our technicians are alerted so they can login and start diagnosing and fixing the problem. Every server and associated services are checked in intervals of 5 minutes and the status is reported back to our monitoring systems which enables to see a detailed information about your server without the need to login.
As soon as a failed service / process is detected on your server, a daemon kicks in and tries to restart it automatically. If the automatic restarts fails our technicians are alerted of it.
All traffic flowing in our network is monitored in real time. This provides us with an transparent and in-depth view of our network and alerts us of any incoming or outgoing malicious traffic.
We monitor all the important metrics of your server and have a detailed report on it's performance this helps us identify bottlenecks which allows us to proactively notify you when it's the time to upgrade.