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How to Fix: Your Computer is Trying to Use a DNS Server that is Incorrect or Doesn’t Exist

How to Fix Your Computer is Trying to Use a DNS Server that is Incorrect or Doesn't Exist

Uh oh, you’re trying to get online but keep seeing “your computer is trying to use a DNS server that is incorrect or doesn’t exist. Suddenly, you feel cut off from the digital world you rely on. No more streaming your favorite shows, video calls with friends, or scoping out deals for holiday shopping

The internet has gone MIA on you and you’re not sure what to do. Don’t panic! This is a common problem with a simple fix. Chances are your DNS settings have become misconfigured or your usual DNS server is down temporarily. 

With a few easy tweaks detailed in this guide, you’ll be back up and browsing in no time. We’ll walk you through understanding Domain Name System (DNS) servers, troubleshooting the issue on both desktops and mobile devices, and making changes to get your internet humming again. 

Follow our steps below to get your connectivity concerns resolved, restore your access to cyberspace, and avoid future faults with DNS. Let’s get you reconnected!

Understanding DNS and Its Significance

Before we delve into the solutions, it’s essential to grasp the fundamentals of DNS (Domain Name System) and why it plays a pivotal role in your internet connection. 

DNS serves as the internet’s phonebook, translating user-friendly domain names (like into IP addresses that computers can understand. Without a properly functioning DNS server, your computer won’t be able to access websites by their names.

Common Reasons for DNS Server Issues

1. Incorrect DNS Settings

One of the primary culprits behind this issue is incorrect DNS server settings on your computer. This may occur due to manual configuration mistakes or misconfigured automatic settings.

2. Network Connectivity Problems

It’s not always your computer’s settings at fault; network connectivity problems can also lead to DNS errors. This can include issues with your router or problems with your internet service provider.

3. DNS Server Outages

Another possibility is that the DNS server itself may be experiencing difficulties. In such cases, your computer may attempt to connect to a DNS server that is temporarily unresponsive or facing technical issues.

Step-by-Step Solution to Fix: Your Computer is Trying to Use a DNS Server that is Incorrect or Doesn’t Exist

Now, let’s explore a more comprehensive set of solutions to tackle this issue effectively:

1. Reset Your DNS Settings

The initial step is to reset your DNS settings. This can be accomplished by flushing your DNS cache or using the automatic DNS settings provided by your internet service provider.

2. Check Your Network Hardware

Ensure that your modem, router, and all network cables are functioning correctly. Sometimes, a simple reset or power cycle of these devices can resolve the issue by refreshing your network connection.

3. Verify DNS Server Status

Check if your DNS server is operational. You can do this by visiting your DNS provider’s website or by using online tools that can check the status of DNS servers.

4. Switch to a Public DNS Server

Consider switching to public DNS servers like Google’s ( and or Cloudflare’s ( These public DNS servers are renowned for their reliability and speed, making them an excellent choice to enhance your internet connection’s performance.

5. Disable Proxy Settings

If you’re using proxy settings, they might interfere with DNS resolution. Ensure that proxy settings are disabled if you’re not intentionally using a proxy server.

6. Contact Your ISP

If you’ve tried all of the above solutions and your DNS issues persist, it’s advisable to contact your internet service provider. They possess the expertise and tools to diagnose and resolve complex network issues.


When encountering the frustrating “incorrect or nonexistent DNS server” error, don’t panic. As we’ve explored, this issue can arise due to various factors like incorrect settings, network problems, or DNS server outages. 

By methodically working through resetting your DNS configuration, checking hardware, verifying DNS status, switching to reliable public servers, and contacting your ISP, you can get to the bottom of the problem. 

Patience and persistence are key, as DNS issues can often have multiple potential causes. In many cases, the problem can be resolved yourself through one of the troubleshooting steps outlined here. 

Other times, collaboration with your internet provider will be necessary. Regardless of the specific cause, this guide equips you with the knowledge to efficiently diagnose your computer’s DNS issues and restore smooth access to websites and online applications. With a systematic approach and the right tools, you can bid farewell to incorrect DNS errors for good.


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