Proudly Hosting over 100,000 Fast Websites since 2010

Unable to Update URL Base from Redirection

How to Set Up Redirections

If you are running a website, you may have come across a situation where you need to change the URL base of your website due to various reasons, such as rebranding or site migration. However, sometimes when you try to update the URL base from Redirection, you may encounter an error that prevents you from making the change.

If you are unable to update your URL base from a redirection, there are several possible reasons why this may be occurring.

  • One common cause is if you have set up the redirect incorrectly or the server has not been properly configured for it.
  • Additionally, if you are using a caching system such as CloudFlare, this could also lead to redirects not working as expected.
  • Finally, if the new URL is on a different domain name than the original, there may be cross-domain issues that prevent the update from taking effect.

This can be a frustrating issue that can impact the performance and accessibility of your website. In this blog post, we will explore the possible causes of this issue and provide you with some troubleshooting steps to help you resolve the problem and update your URL base successfully.

Importance of Resolving the Issue:

It is important to try and resolve any issues that prevent your URL base from being updated. If left unresolved, it can lead to broken links on your website which will cause a poor user experience and can ultimately hurt your search engine rankings. Additionally, incorrect redirects can also negatively impact the performance of your site by slowing down page loading times, resulting in visitors being unable to access the content they are looking for. Taking the time to troubleshoot and resolve any issues with your redirection setup will ensure that your website is running optimally.

Understanding the Issue

What is a URL Redirection?

URL redirection is when a web page’s address (URL) is changed from one to another. This can be done for a variety of reasons, such as changing the domain name or updating the structure of the website. When a redirect occurs, any visitors who access the original URL will automatically be directed to the new one instead.

Common Causes of URL Redirection Issues:

Improper Redirect Setup: If the redirection has been incorrectly set up, it will not work as expected.

Server Configuration Issues: Incorrect server configurations can prevent redirects from working properly.

Caching Systems: Caching systems such as Cloudflare can interfere with the update process and cause problems.

Effects of the Issue on the Application or Website:

If the URL base is not updated properly, it can lead to broken links on your website and a poor user experience. Additionally, incorrect redirects can slow down page loading times and prevent visitors from being able to access the content they are looking for. Ultimately, this could result in lost traffic and a decrease in search engine rankings.

Troubleshooting Steps

Check the URL for Accuracy:

The first step in troubleshooting is to make sure the URL that you are redirecting to is correct. This can be done by simply typing or copying/pasting it into your browser and seeing if the page loads correctly. It is important to make sure that the URL is typed in correctly, as any typos could cause the redirect to fail.

Clear Browser Cache and Cookies:

If the redirect is still not working after verifying the URL, try clearing your browser’s cache and cookies. This will remove any stored data that could be causing the redirect to fail. You can do this by going to your browser’s settings and clearing the cache. It is also important to make sure that the browser is up to date-and running the latest version.

Check Server Configurations:

If everything else checks out, the issue is likely due to incorrect server configurations. It is important to check the server settings and make sure that they are configured properly. If you are using a caching system such as CloudFlare, make sure it is not interfering with the update process. Additionally, if the new URL is on a different domain name than the original, verify that cross-domain permissions are set up correctly.

Disable Browser Extensions:

If none of the above steps have worked, try disabling any browser extensions that you may have installed. Some extensions can interfere with the redirect process and cause it to fail. Disabling the extension should solve the problem, but if not, you may need to uninstall it completely.

Check for Conflicts with Other plugins or Applications:

If the redirect is still not working, try checking for conflicts with other plugins or applications that you may be running. If there are any conflicts, they will need to be resolved for the redirect to work properly.

Advanced Techniques

Check Server Logs:

If you have exhausted all of the other troubleshooting steps, try checking server logs to see if any error could be causing the redirect to fail. Some errors can be difficult to track down, so it is important to check the logs for any hints that could help you find and resolve the issue. It may also be useful to contact your server hosting provider for assistance.

Use Command-Line Tools to Troubleshoot Redirection:

If you are comfortable with working on the command line, there are a few tools that can help you diagnose and troubleshoot redirection issues. The curl command is commonly used to test redirects and view server responses, while traceroute can be used to detect any routing errors that could be causing problems.

Analyze Network Traffic:

It can be useful to analyze network traffic to try and locate any issues with the redirect. A tool such as Wireshark can be used to monitor all incoming and outgoing traffic, which can provide helpful information about potential problems with the redirect.


Best Practices for URL Redirection:

To prevent redirect issues, it is important to adhere to best practices when setting up redirects. Make sure that the URL that you are redirecting to is correct and up-to-date. Additionally, be sure to double-check all server configurations and permissions before proceeding with the redirect. Finally, make sure that any caching systems or other applications are not interfering with the redirect process.

Tools for Monitoring URL Redirection:

You can also use a variety of tools to monitor redirects and ensure that they are working properly. Some tools, such as Redirect Monitor, can be used to test and track redirects in real-time. Additionally, many hosting providers offer automated services that will alert you when a redirect is not working correctly.


URL redirection is an important part of managing a website, and any issues with the setup must be addressed quickly and efficiently. By understanding the common causes of redirect problems and following best practices, you can ensure that your website is running smoothly. Additionally, there are a variety of tools available to help you monitor and troubleshoot any issues with URL redirection.

We hope this article has provided you with the necessary information and guidance to effectively manage URL redirection on your website. Remember to regularly check your redirects, keep your systems updated, and employ security measures to ensure the safety and reliability of your website.


Leave a Reply

Your email address will not be published. Required fields are marked *