Upcoming Scheduled Announcement

Sunday, September 7, 2014

We hope you are doing well today. As part of our commitment to provide a quality hosting service, we’re notifying you of an upcoming scheduled maintenance affecting your hosting service. Please read the details below carefully:

Maintenance type:
Server

Reason for Maintenance:
We will be deploying a new and updated version of the backup agent that runs on our servers and carries out off-site backups.

Impact:
Once the agent has been deployed the server/node will have to be restarted. Your website / VPS will be unavailable for a short time while the server reboots.

Time of Maintenance:
Sunday, September 7, 2014 - 5:00AM (Pacific Time)

Duration:
We understand the importance of keeping your sites and services online, we expect all servers to be up within 15-20 minutes. We would recommend making minimal updates to your websites during this window just to be safe.

Services Affected:
All VPS Services
Shared & Reseller Hosting (Kent, UK)

Data Center:
Orlando, Los Angeles, UK.

Thank you so much for taking the time to review this notice. If you have any questions or concerns about this scheduled procedure, please don't hesitate to contact our staff for more details. 



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